Superb experience from start to finish. There is almost always someone in the office and they are always helpful. The facility is clean, well lit, with reliable... Read More

Superb experience from start to finish. There is almost always someone in the office and they are always helpful. The facility is clean, well lit, with reliable elevators and plenty of dolly trucks. And a well kept bathroom! The staff really went out of their way to help me with a very challenging move out, and I will always be grateful. I only wish I could find such a good place In the area I moved to. Thank you, Tom, Matt, Heather. You guys are awesome!

Excellent experience. I was professionally assisted by Aaron who provided a thorough walk through of the premises, available units and provided detailed inform... Read More

Excellent experience. I was professionally assisted by Aaron who provided a thorough walk through of the premises, available units and provided detailed information of unit options, costs and access to premises. I am confident that my belonging are safely stored and secured at Metro Heated Storage and am appreciative of the professional customer service I received from Aaron.

I was moving from California to Washington, and it was important for me to be supported remotely at all stages! Thank you so much for reserving storage for me, ... Read More

I was moving from California to Washington, and it was important for me to be supported remotely at all stages! Thank you so much for reserving storage for me, during the rental process I was shown absolutely all the small details. Great guys are working there, everything is top notch!

Very clean, friendly staff, easy to use!

Very clean and tidy. Exceptionally friendly counter staff and great rates. Highly recommend.

I very much appreciate the exceptional support and professionalism I receive from Heated storage. The assistance manger Mathew is very customer service focus... Read More

I very much appreciate the exceptional support and professionalism I receive from Heated storage. The assistance manger Mathew is very customer service focused. I am based over seas and having the great support is very much appreciated.

Metro is the best for rainy or sunny days. Metro provides evening access...and "dry" spacious covered parking to allow me to unload items from my lil prius or b... Read More

Metro is the best for rainy or sunny days. Metro provides evening access...and "dry" spacious covered parking to allow me to unload items from my lil prius or big RV. Tom will give you professional and prompt customer service....keep up the great job!

Metro provides evening access...and "dry" spacious parking to allow me to unload items from my lil prius or big RV into their covered parking lot. Tom will giv... Read More

Metro provides evening access...and "dry" spacious parking to allow me to unload items from my lil prius or big RV into their covered parking lot. Tom will give you professional and prompt customer service....keep up the great job!

Renting a storage unit was quick and easy. I’ve rented space from them before and this time was even simpler. Their policies are very fair, and the unit was v... Read More

Renting a storage unit was quick and easy. I’ve rented space from them before and this time was even simpler. Their policies are very fair, and the unit was very clean. I’m impressed and happy with choosing them.

Very helpful staff. Clean facility. Competitive pricing.

Very kind, professional, thoughtful, helped us in every way, answered all of our questions, looked for the best deals and beyond patient. The facility is very c... Read More

Very kind, professional, thoughtful, helped us in every way, answered all of our questions, looked for the best deals and beyond patient. The facility is very clean, they have complimentary coffee and tea, with great deals! Just a wonderful experience!

Nice clean place, the staff was helpful and kind.

Efficient, positive service. Just right!

Excellent customer service! The facility was clean, the units were easily accessible, it's a good price for in city storage, and you have access until 8:00 pm.

Your representative, Matt, was quick, helpful and efficient. Thank you.

Excellent storage facility. Clean spaces. Friendly, helpful staff.

Helpful Staff & a very well-kept, secure, heated facility. I also am very pleased with the use of LED lighting!

This is a very clean and secure storage facility. The staff were knowledgable and helpful, I'd recommend them to anyone.

Convenient loading area. Easy check in and check out. Friendly staff. Pleasantly toasty waiting area on cold days. Clean units.

Nice facility with great load zone areas in the basement. Rates are decent and they have a free truck for the initial load in. Spaces are heated and they have... Read More

Nice facility with great load zone areas in the basement. Rates are decent and they have a free truck for the initial load in. Spaces are heated and they have many dollies available.

Kisa was so helpful and informative when we came to look at storage units! He was easy to talk to and answered all of our questions! The building is very clean ... Read More

Kisa was so helpful and informative when we came to look at storage units! He was easy to talk to and answered all of our questions! The building is very clean and secure and easy to access. Would recommend!

Metro is one of the best storage facilities in the Seattle area from my experience. I've had some bad experiences at a few, particularly Public, which I'll not ... Read More

Metro is one of the best storage facilities in the Seattle area from my experience. I've had some bad experiences at a few, particularly Public, which I'll not go back to. But Metro has been good. It may not be the cheapest but you'll get great service from friendly, competent staff. The facility is clean and doesn't smell (like some other places do). The location is also great if you're in N. Seattle, right on LCW. It almost feels like a hidden gem.

Best storage facility I've ever worked with! Over the years both me and my son have rented units at Metro Heated Storage and we can't say enough about our exper... Read More

Best storage facility I've ever worked with! Over the years both me and my son have rented units at Metro Heated Storage and we can't say enough about our experience. In addition to a great location, the facility offers convenient accessibility via a covered garage. It's clean, bug-free, freight dollies are always available, and security protocols are top-notch. Free rental of the moving truck has been a real bonus (a time and money saver for sure) and the freight elevators are sizable. We were able to move a 6' high by 8' long by 2' wide shelving unit whole and unassembled (and into the truck too). The staff is awesome. Tommy is always responsive and professional and the new manager, Scott, has been great to work with.

Metro Heated Storage is a great option for parking/storage and takes care of its loyal customers. Very clean and secure facility. I kept my vehicle there for 7 ... Read More

Metro Heated Storage is a great option for parking/storage and takes care of its loyal customers. Very clean and secure facility. I kept my vehicle there for 7 months inside their heated garage. I didn’t have to worry about weather damage, animals, and all of my belongings were in the exact condition I had left them. The facility has security cameras, great staff and management. Metro Heated Storage was able to help accommodate my needs when I checked my vehicle out and I am very grateful for this. I highly recommend this company for long-term parking or storage as they are reliable, friendly, and exemplify integrity. Thank you tremendously Metro Heated Storage!

I had a great experience renting here. The staff is friendly and the building is secure and climate controlled. Each locker has it's own independent alarm as we... Read More

I had a great experience renting here. The staff is friendly and the building is secure and climate controlled. Each locker has it's own independent alarm as well. They have good hours so access was a breeze (it is not 24 hr). They have a big loading dock that can easily fit big trucks. There are plenty of big flat carts to use as well. They also have a 17' truck available for rent. You get one free use of the truck your first month of renting as well. They also sell moving supplies at a decent price in the lobby.