Urban Self Storage Privacy Policy

Thank you for visiting Urban Self Storage’s (“Urban Self Storage”) Internet website (“Site”) located at the URL www.UrbanStorage.com. This Privacy Policy details certain policies implemented throughout Urban Self Storage governing Urban Self Storage’s collection and use of personally identifiable information about users of our Site and our services.

Last Updated: November 2021

Urban Self Storage Privacy Statement

Your privacy is important to us. Urban Self Storage operates storage facilities and provides storage services in the U.S. states of Washington, Oregon, New Mexico, and Arizona. This privacy statement explains our collection, use, and disclosure of personal data when you visit our website or use or services (collectively, our “services”).

PERSONAL DATA WE COLLECT

The personal data we collect depends on how you interact with us, the services you use, and the choices you make.

We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, third-party data sources, and data we infer or generate from other data.

Information you provide directly. We collect personal data you provide to us. For example:

Information we collect automatically. When you use our services, we collect some information automatically. For example:

Information we create or generate. We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”). For example, we infer your general geographic location (such as city, state, and country) based on your IP address.

Information we obtain from third-party sources. We also obtain information from third parties. These third-party sources include, for example:

When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, web beacons, and similar technologies to operate our website and online services and to help collect data, including usage data, identifiers, and device information.

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our website (such as plug-ins or ads) results in your browser connecting to the third-party web server that hosts that content. We may also include web beacons in our email messages or newsletters to tell us if you open and act on them.

How do we and our partners use cookies and similar technologies?

We, and our service providers and partners, use these technologies in our website to collect personal information (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services. This information is used to store your preferences and settings, enable you to sign-in, analyze how our website performs, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes.

What controls are available?

OUR USE OF PERSONAL DATA

We use the personal data we collect for purposes described in this privacy statement or otherwise disclosed to you. For example, we use each of the categories of personal data we collect for the following purposes:

We combine data we collect from different sources for these purposes and to give you a more seamless, consistent, and personalized experience.

OUR SHARING OF PERSONAL DATA

We share personal data with your consent or as necessary to complete your transactions or provide the services you have requested or authorized. In addition, we share each of the categories of personal data described above, with the types of third parties described below, for the following business purposes:

Third party analytics and advertising companies also collect personal data through our website and apps including, transaction details, account information, marketing and communications data, demographic data, content and files, geolocation data, usage data, and inferences associated with identifiers and device information (such as cookie IDs, device IDs, and IP address) as described in the Cookies section of this statement. For example, we use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.

Please note that our services may include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or allow us to share personal data with them, that data is governed by their privacy statements.

Finally, we may share de-identified information in accordance with applicable law.

CHOICE AND CONTROL OF PERSONAL DATA

Access, correction, and deletion. If you have created an online account, you may be able to access, correct, or delete some account details logging into your account. If you are unable to access certain personal data we have via your online account, you can request access by contacting us as described at the bottom of this privacy statement. However, to the extent permitted by applicable law, we reserve the right to charge a fee or decline requests that are unreasonable or excessive, where providing the data would be prohibited by law or could adversely affect the privacy or other rights of another person, where deleting data would interfere with a legal or business obligation that requires retention of the data, where we are unable to authenticate you as the person to whom the data relates, or as otherwise permitted by applicable law.

Communications preferences. You can choose whether to receive promotional communications from us by email, SMS, and telephone. If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the Contact Us section below. If you receive a sales call from us, you can ask to be placed on our do-not-call list. These choices do not apply to certain informational messages including mandatory service communications or surveys.

Choices for Cookies and Similar Technologies. See the Cookies section for choices about cookies and other analytics and advertising controls.

RETENTION OF PERSONAL DATA

We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes.

LOCATION OF PERSONAL DATA

The personal data we collect is stored in the United States but may also be processed in other countries where our service providers operate. We take steps designed to ensure that the data we collect under this statement is processed and protected according to the provisions of this statement and applicable law wherever the data is located.

SECURITY OF PERSONAL DATA

We take reasonable and appropriate steps to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

CHANGES TO THIS PRIVACY STATEMENT

We will update this privacy statement when necessary to reflect changes in our services, how we use personal data, or the applicable law. When we post changes to the statement, we will revise the “Last Updated” date at the top of the statement. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law.

HOW TO CONTACT US

If you have a privacy concern, complaint, or a question for Urban Self Storage, please contact us at using the form available here. Our telephone number is 206-322-4868.