Very easy to get the tour and rent the unit. The attendant was exceptional - helpful, good sense of humor and anticipated a lot of our questions. Price is rea... Read More

Very easy to get the tour and rent the unit. The attendant was exceptional - helpful, good sense of humor and anticipated a lot of our questions. Price is reasonable.

The storage was what I was looking for and the employee Chuck was so nice and helpful in getting everything set up.

I've been a renter at this property since 2021. The staff are always very friendly and helpful.

I had a great experience it was my first time getting a storage unit here and the guys here were very kind and thorough.

I've been using this location for a year and they are genuinely wonderful people. ?????

Chuck was great! He was patient and explained how everything works. He also had a good sense of humor which made the conversation enjoyable. I appreciate his he... Read More

Chuck was great! He was patient and explained how everything works. He also had a good sense of humor which made the conversation enjoyable. I appreciate his help.

Great experience and wonderful customer service. Just wish they were open late.

Prior to signing up, I spoke with Dart on the phone twice. He was very informative and made it feel quick/easy to get a storage unit during a very stressful tim... Read More

Prior to signing up, I spoke with Dart on the phone twice. He was very informative and made it feel quick/easy to get a storage unit during a very stressful time. Day of my move, I met with Chuck. He helped me problem solve what unit size would be best for me. He was also incredibly kind and patient. Besides great customer service, this location has really solid security measures and is clean. I feel very secure leaving my belongings here and know that they are well protected.

Location is nice for the surrounding area, loading dock and enclosed lower entry are very helpful, and the desk staff are very friendly and helpful. Had a lock... Read More

Location is nice for the surrounding area, loading dock and enclosed lower entry are very helpful, and the desk staff are very friendly and helpful. Had a locker for several years with no issues or complaints.

Good storage availability and the customer service is excellent!!

I have used Urban Storage a couple times and found it to be a reliable and secure facility. The staff are friendly and flexible and I would highly recommend thi... Read More

I have used Urban Storage a couple times and found it to be a reliable and secure facility. The staff are friendly and flexible and I would highly recommend this place.

Extremely kind and helpful staff, well maintained and clean facilities, and good prices! Best storage option in the area.

When looking for a storage facility, my top concern was security followed by ease of access. Not only did Urban Storage exceed my expectations in both of those ... Read More

When looking for a storage facility, my top concern was security followed by ease of access. Not only did Urban Storage exceed my expectations in both of those categories, but their friendly and professional staff made me feel confident in my decision. I highly recommend Urban Storage.

Dartland and Chuck were extremely helpful and provide great customer service. The facility is clean, safe, and easily accessible.

Chuck is the best! Very kind, patient, professional, respectful and friendly. He also gave me good advice about best practices to avoid lengthy deposit returns... Read More

Chuck is the best! Very kind, patient, professional, respectful and friendly. He also gave me good advice about best practices to avoid lengthy deposit returns, so I followed their advice for my proration, and appreciated them taking the time to help me with this. Also, I felt like my items were safe in storage, the facility was always clean. I used them from the end of February to April (checked out April 26, 2022). I love this place, I'd use them again, and Chuck is one of my favorite people. Sara A.

Overall, all the experiences I've had with this facility and the management have been good. Moving can be very stressful and not fun! Although I did not have my... Read More

Overall, all the experiences I've had with this facility and the management have been good. Moving can be very stressful and not fun! Although I did not have my things stored here, my Uncle did. Me and my husband have made several trips in the last couple weeks to complete moving all of my Uncle's things. Bernie, who works in the office, is a totally awesome guy! His customer service skills are top notch! So although moving is never a fun thing to do (in my book anways), at least Bernie makes any dealings with the office, bill, questions, or whatever is needed , a pleasant experience. He is right their with a smile and positive attitude to help in whatever way he can!! A+++++ Bernie for exceptional customer service skills! Thanks !

This facility was the logical choice for our move. The convenience, cleanliness and staff provided an excellent representation of the storage industry. Above al... Read More

This facility was the logical choice for our move. The convenience, cleanliness and staff provided an excellent representation of the storage industry. Above all I would like to acknowledge Burney for his pristine customer service. He is the person who you need to ask for to have the best moving experience.