Needed to set up a rental from out of state and Jerry was extremely helpful, flexible and gave us everything we needed in advance with excellent communication, ... Read More

Needed to set up a rental from out of state and Jerry was extremely helpful, flexible and gave us everything we needed in advance with excellent communication, making a stressful move less so! Loved the way the facility is run with a personal (vs corporate) hospitality.

This is a fantastic storage facility. Everyone there is super helpful and friendly. Access is very easy with the two loading bays and multiple elevators. The bu... Read More

This is a fantastic storage facility. Everyone there is super helpful and friendly. Access is very easy with the two loading bays and multiple elevators. The building itself is always spotless and at a comfortable temperature. You can’t beat the convenience for storage in the central Portland area.

Very well run and organized storage business with heated units and a professional, friendly staff. Jerry and his team are top notch.

Jerry was exceptional! He gave a detailed tour and clear instructions for our storage space. His professionalism and attention to detail were outstanding. Rare ... Read More

Jerry was exceptional! He gave a detailed tour and clear instructions for our storage space. His professionalism and attention to detail were outstanding. Rare to see this level of service—highly recommend!

Jerry was friendly, explained all aspects of the agreement in a forthright manner, showed us the space we were hoping for and walked us the details of safely en... Read More

Jerry was friendly, explained all aspects of the agreement in a forthright manner, showed us the space we were hoping for and walked us the details of safely entering and exiting the facility. A great experience and he gave us confidence that our stored items would be well protected!

I've had the pleasure of working with Jerry at South Waterfront Heated Storage, and his exceptional customer service deserves recognition. Unlike many places th... Read More

I've had the pleasure of working with Jerry at South Waterfront Heated Storage, and his exceptional customer service deserves recognition. Unlike many places that treat customers like just another transaction, Jerry genuinely treats people as individuals, not numbers. The facility itself is well-maintained, secure, and convenient, but what truly sets this business apart is the human touch. It's rare to find someone who combines professionalism with empathy, respect, and kindness so seamlessly. Highly recommended!

Just rented online and they had it ready right away for check-in. No surprises, nice people, everyone knew what they were doing, easy checking and clean facilit... Read More

Just rented online and they had it ready right away for check-in. No surprises, nice people, everyone knew what they were doing, easy checking and clean facilities with great modern security. I would definitely recommend. ++ I like how tall the units are for surfboards.

Jerry and the ladies are fantastic! I’ve been renting here for years and it was good to see familiar faces- I needed to rent an additional unit and Jerry and ... Read More

Jerry and the ladies are fantastic! I’ve been renting here for years and it was good to see familiar faces- I needed to rent an additional unit and Jerry and the ladies stayed late to ensure my new unit was secured! I can’t thank you enough! This is the best well run facility you will find, as well as being very conveniently located. PS: I love Jerry’s “meow” ring tone!!!!

Jerry and Matthew are friendly, extremely helpful, and run a tight ship—clean, equipment in excellent condition, and reasonable pricing. We are very glad to ... Read More

Jerry and Matthew are friendly, extremely helpful, and run a tight ship—clean, equipment in excellent condition, and reasonable pricing. We are very glad to have found SWHS.

I have used South Waterfront Storage for several years and highly recommend this facility. It is spotless, temperature is just right and it is secure, located ... Read More

I have used South Waterfront Storage for several years and highly recommend this facility. It is spotless, temperature is just right and it is secure, located behind an elementary school. Jerry, the manager is so helpful and kind. This facility is well run.

I have used South Waterfront Storage for several years and highly recommend this facility. It is spotless, temperature is just right and it is secure, located ... Read More

I have used South Waterfront Storage for several years and highly recommend this facility. It is spotless, temperature is just right and it is secure, located behind an elementary school. Jerry, the manager is so helpful and kind. This facility is well run.

We are in the midst of an interstate move and need to store multiple items in the process. So far we've found the service excellent: friendly personnel (Ally,... Read More

We are in the midst of an interstate move and need to store multiple items in the process. So far we've found the service excellent: friendly personnel (Ally, Matthew), good help in choosing the right size unit, excellent orientation to how to use the facilities when the truck arrives, and lots of support for learning the details. The facility is clean, well-lighted, and well-run, as well as conveniently located to where we will live and to roadways.

Jerry and Alli are great. Alli helped us change to a smaller unit after we parted with a lot of un-needed stuff. Her positive and friendly attitude is contagi... Read More

Jerry and Alli are great. Alli helped us change to a smaller unit after we parted with a lot of un-needed stuff. Her positive and friendly attitude is contagious and very much appreciated. Jerry is always helpful and friendly. They both treat you like family. The location of this storage location is very handy for us. It is clean and well maintained.

Alli was super nice and helpful! I had a great/easy time moving-in! Aaaaaand I think I forgot my ID… never mind, I don’t have one to begin with…

Jerry is top notch. Within minutes of inquiring online, Jerry called to confirm, answered all my questions and we arranged for an onsite visit. We secured a uni... Read More

Jerry is top notch. Within minutes of inquiring online, Jerry called to confirm, answered all my questions and we arranged for an onsite visit. We secured a unit in preparation for an upcoming move, when the movers arrived the unit I selected was not going to work. Jerry was able to quickly get me into a larger unit and the movers were able to get their job done. Jerry explains everything thoroughly and he’s friendly to boot. After various experiences with different storage facilities, you definitely get what you pay for. South Waterfront Heated Storage and Jerry will have my business as long as necessary and I would recommend them to anyone needing storage services. Thank you, Jerry!

Jerry has made my experience at South Waterfront Heated Storage such a pleasure. He makes the rental process easy, is very attentive, and ensures all my questio... Read More

Jerry has made my experience at South Waterfront Heated Storage such a pleasure. He makes the rental process easy, is very attentive, and ensures all my questions are answered. I know my stored items are safe and secure thanks to the top notch security and very clean facility. I couldn’t ask for a better storage rental experience!

This is the most premier storage location in southwest portland. The security and protocols are incredibly airtight and clearly explained by an exemplary staff.... Read More

This is the most premier storage location in southwest portland. The security and protocols are incredibly airtight and clearly explained by an exemplary staff. Im so grateful to Jerry for making our entire experience so easy and stress-free. I highly recommend this location to any students or travelers looking for a facility that makes moving a breeze. 10/10 five stars

Renting Storage space can be stressful, often with deadlines and pressures of moving. Jerry and Alli helped to orient and teach how to be a good Tennent. Their ... Read More

Renting Storage space can be stressful, often with deadlines and pressures of moving. Jerry and Alli helped to orient and teach how to be a good Tennent. Their individual INTEGRITY comes thru with every interaction. The facility is clean, calm, organized and great functional carts to use.

Jerry was so helpful getting me set-up with a storage unit. I prefer to do set-ups like this in person, and I am so grateful that instead of directing me to th... Read More

Jerry was so helpful getting me set-up with a storage unit. I prefer to do set-ups like this in person, and I am so grateful that instead of directing me to the website he suggested that I come in for a same day appointment and get everything taken care of at the same time. Jerry was thorough and detailed in explaining how to access my unit. I honestly can't say how grateful I am to have had all the stress of getting my first storage unit rented and accessible!!

We are so impressed with waterfront storage - the entire building is secure, clean, no weird smells and extremely safe. Jerry runs the front desk and he is beyo... Read More

We are so impressed with waterfront storage - the entire building is secure, clean, no weird smells and extremely safe. Jerry runs the front desk and he is beyond helpful at all times and is on top of making sure your experience is top notch! We can’t say enough about this establishment and staff! Love it!

This has been an amazing experience, with the feeling of security after having bad experiences at other places in the past, it takes a weight off my mind and ma... Read More

This has been an amazing experience, with the feeling of security after having bad experiences at other places in the past, it takes a weight off my mind and makes me feel so much better knowing my belongings are safe. Alli was so accomodating on move in, and the warm welcome meant so much during a stressful time. Jerry and Alli have been so professional and helpful, making access, and the moving process go so much better than we have ever experienced. I am so happy to have found a safe, clean, accessible and friendly place to keep my belongings, I would rate them higher than 5 Stars if possible!

I want to share with you my journey into moving. I called Jerry at South Waterfront Heated Storage several days ago. My son stored his one bedroom apartment t... Read More

I want to share with you my journey into moving. I called Jerry at South Waterfront Heated Storage several days ago. My son stored his one bedroom apartment things at Waterfront for 2 years. He lived in Portland and then moved to Alaska for 2 years. He is now home in Iowa. I didn't even know where to start and I called Jerry. He guided me through finding a moving company by the way and saved me thousands of dollars from the ones I had called earlier. He helped me find a company that could move the stuff in storage into the truck. He was so kind, thoughtful and went way above and beyond what he had to do. He was in constant contact me helping to make decisions. I could never had made this move a success without Jerry. Thank you for all your kindness and I hope to pass along what you did for me to others. Marilyn Pendergast

The facility is well managed, heated with many security measures. The experience with Jerry was so pleasant. It’s clear that he cares about every client.

Clean, professional, and Jerry is SO kind and great! Always felt safe and everything was well lit. 5 stars!

I have been using this facility for the past 7 years. My access has always been 24 hours and I've been in and out of the units at all times of day. Jerry, the m... Read More

I have been using this facility for the past 7 years. My access has always been 24 hours and I've been in and out of the units at all times of day. Jerry, the manager, has treated me and my colleagues with the utmost respect. He is genuine and truly cares about his customers. The prices at this facility (which are not mandated by Jerry) are a bit high but you're getting (1) security, (2) cleanliness, and (3) EXCELLENT service. With regards to a previous review about people sleeping in front of the store, this IS Portland so one will see vagrants at times walking the streets. However, I've never seen someone living out of a unit here, let alone sleeping in front of the store. I've witnessed Jerry approach those who were "hanging out" in front of the store and even THEN he's still courteous! Will you find a storage unit that is cheaper than this one? More than likely. But the old saying is true: "you get what you pay for." You won't find another unit around that cares about you and your property, accepts your shipments for your business, has 24 hour access and keeps the facility spotless! I've had to use a number of units around Portland, Salem and Eugene for my business and have never been treated as well as I have at Jerry's South Waterfront!

Jerry and Ali are *superb* in all senses of the word: professional, kind, helpful, courteous, interested in saving you money, and team players. We are sad to be... Read More

Jerry and Ali are *superb* in all senses of the word: professional, kind, helpful, courteous, interested in saving you money, and team players. We are sad to be done using their services.

Renting was so easy, competitively priced, unit was spotless, unloading was no problem, and Jerry walked me through everything and was very detailed in a super ... Read More

Renting was so easy, competitively priced, unit was spotless, unloading was no problem, and Jerry walked me through everything and was very detailed in a super helpful way. Highly recommend!

I've been renting various units for personal and business since they opened, my former employer first introduced me to South Water Front Heated Storage when the... Read More

I've been renting various units for personal and business since they opened, my former employer first introduced me to South Water Front Heated Storage when they had multiple units there. It's been a pleasure to get to know and work with Jerry as a customer over the years. Greatly appreciate your attention to detail, kind, caring approach to people and their belongings. I've always experienced amazing customer service, have always felt secure and appreciate how much they care and how clean and well maintained the space is. A true Gem in the Storage world, thanks again!

The staff here make this place absolutely 5 stars! I never have any doubts about the safety of our unit or deliveries. They keep a tight ship and are incredibly... Read More

The staff here make this place absolutely 5 stars! I never have any doubts about the safety of our unit or deliveries. They keep a tight ship and are incredibly helpful and responsive, even on the weekends!

Highly recommend this place for all of your storage needs. Jerry and Cerrissa are awesome and incredibly accommodating. Also, a great location close to the free... Read More

Highly recommend this place for all of your storage needs. Jerry and Cerrissa are awesome and incredibly accommodating. Also, a great location close to the freeway and very central for the area.

We stored our things here for almost two years while we travelled and worked abroad. Jerry and Sherry are the most friendly, caring, helpful people! The space i... Read More

We stored our things here for almost two years while we travelled and worked abroad. Jerry and Sherry are the most friendly, caring, helpful people! The space is incredibly secure and conveniently located off of I-5. Units are climate controlled, clean, well designed and affordable. We would highly recommend utilizing this storage facility.