COVID-19 Safety & Security
DEAR VALUED CUSTOMERS,
Urban Self Storage is committed to ensuring the safety and security of our employees, customers, families and communities during this Crisis of COVID-19. We Have implemented preventative measures, including additional Cleaning/Disinfecting at our locations, as well as additional steps to assisting our customers virtually.
PREVENTATIVE MEASURES NOW IN PLACE
All Urban Self Storage locations are disinfecting all commonly used items throughout our facilities, including: Door Handles, Keypads & Elevator Buttons.
Our on-site staff is required to stay home if they are ill.
All Restrooms, Coffee Service & Truck Rentals are now in operation with specific cleaning and disinfecting processes.
Hand sanitizer can be found near the entrance of all rental offices along with other cleaning supplies we are using regularly to maintain and provide a clean and safe environment for all.
OUR ON-SITE STAFF & SERVICES CONTINUE
While we are on-site at our locations, we are exercising “Social Distancing” to ensure we continue to operate safely. If you have any questions about our preventative measures, please give us a call.
Our rental office doors are now open during office hours however, we do require a face covering to be worn when entering our rental offices. Please maintain a 6ft distance at all times by following the floor decals installed at each of our locations. We care about you and our employees too, so please ensure to stand behind our sneeze guards at all times when our employees are assisting you.
WE ARE IN THIS TOGETHER
While this is a difficult time for all, it is important to know that we are here for you and are committed to our Employees, Customers & Staff to getting through this challenging time.
Our employees will be communicating with you regularly to ensure all your questions are answered. From emails to calls, we will continue to keep you informed and are here to serve you.
VISITING ONE OF OUR LOCATIONS?
Please bring a face mask with you when visiting any of our locations. Should you forget yours, please give us a call and one of our storage specialists can safely provide you with one.
Should you be visiting your storage space, please always maintain a 6ft distance from others when entering your storage space.
And as always, if you need us, we are here for you and are always just a call away.
Stay Well, Stay Safe & Know That We Are Here For You.